Pricing, the shape
Per module, per unit, bought direct or through the partner that runs your estate. Rates are a conversation; everything else about how it is priced is here.
What a unit is
Reading modules first; a management, protection or analytics module presumes the reading module of its product on the same key, and the portal refuses a key without it.
| Module | Covers | Unit | Presumes |
|---|---|---|---|
| NetScaler | |||
| NetScaler monitoring | polling, health, Analyze, certificates, reports | per HA pair | — |
| NetScaler configuration | changes from Vantage: the object editor, bindings, policies, gateway blocking enforcement, AppFlow setup | per HA pair | NetScaler monitoring |
| NetScaler identity threat | gateway sign-in protection, report only or enforced | per HA pair | NetScaler monitoring |
| NetScaler analytics | HDX Insight data and Session performance | per HA pair | NetScaler monitoring (Windows Infrastructure for the VDA side) |
| Config Compare · Config Import · NetScaler Documentation · AI Enhancement | drift comparison, ns.conf import, documentation export, AI explanations | per installation | — |
| XenServer | |||
| XenServer health | health reports, trends, notifications | per pool | — |
| XenServer console | XenCenter's operations in the browser: VMs, storage, networks, updates | per pool | XenServer health |
| Windows and Hyper-V | |||
| Windows Infrastructure | the agent, inventory, notifications, certificates | per server | — |
| Hyper-V console | Hyper-V Manager's pages and actions | per Hyper-V host | Windows Infrastructure |
| Windows Update | scan and install updates across the estate | per server | Windows Infrastructure |
| Windows identity threat | server sign-in protection | per server | Windows Infrastructure |
| The whole installation | |||
| Uptime | monitors and the company's status page | per installation | — |
| Syslog | the receiver and the messages view | per installation | — |
Your own estate
- One key, the modules you use, with the capacity written on it: NetScaler pairs, XenServer pools and hosts, Windows servers, Hyper-V hosts. A direct key may leave a capacity open.
- A term with an expiry date on the key; the dashboard says when it is close.
- A trial for the reading modules to start with; the management modules are added to the same installation later, no reinstall.
Getting a quote. A signed-in customer or partner asks for one on the licensing portal under Quotes: the modules and units, the term, and an estimate at list less the partner tier's discount; DTR answers there and by mail. Not signed up yet: the contact form.
The partner programme
| Tier | Off list | What comes with it |
|---|---|---|
| Registered | 20% | A pool of units per module, bought at the tier's price and issued to your own clients as keys from the licensing portal, each installation on its own record and its key bound to it. An NFR key for your lab: 2 pairs, 1 pool, 10 servers, 2 Hyper-V hosts, one year, drawing on no pool. |
| Silver | 30% | |
| Gold | 40% |
- The pool counts live keys. A revoked key returns its units; a key waiting for an installation still holds them.
- Issued in minutes, from the portal. A client activates from the dashboard with a short code, or you issue against their Installation ID.
- Release channels. A build reaches the dev channel first; accounts you mark early-access see it before everyone.
- Quotes from the portal. Ask under Quotes for your own units or a client's; the estimate carries your tier's discount, DTR confirms the figure.
Updates across a partner's clients
Each installation updates itself: an administrator presses Check for updates on its Settings page, the package downloads with its SHA-256 checked, and Install now applies it through a system task that stops the service, backs up, deploys, restarts and rolls back on failure. Without internet, the same update zip is applied by hand. Nothing checks on a timer: the dashboard contacts the portal only when someone presses the button.
What that means for a partner with thirty clients: thirty installations, thirty Check for updates. Today the portal gives you the staging (dev channel first, early access per account, release to everyone when you are satisfied) but not the push. Partner-initiated updates across every client's installation from the portal are on the roadmap; until they land, we say so here rather than on the call.
Not in the product today
- PSA integration (ConnectWise, Autotask, HaloPSA and the like): none. What leaves Vantage today is the PDF reports, a CSV of certificates, and the company's Uptime page. On the roadmap with alerting.
- Multi-tenant views on one instance: one install per client today; per-site roles on one instance are on the roadmap.
- Fleet updates from the portal: see above.